Privacy Policy

At Frosticat, we are focused on service, quality and security of information you provide to us. We are not in the business of selling or providing your personal data or email lists to any other companies.  The information is used only for our marketing purposes, as stated when you sign up. Read below to find out how we use the minimal data we collect from you and how it is used. There are a few other services that use cookies data, but that is explained below. If it is not clear to you, you can email us anytime at frosticatdesigns@gmail.com. We want you to understand the data we collect about you and how we use it.

This explains how we use your data, the type of personal data and information we collect, how we make sure your privacy is maintained and your rights related to your personal data.

What personal data do we collect and how do we use it?

• For Purchases: When you purchase a digital SVG file, free or paid, we collect your name, address, email and phone number, which is stored in your account information on our website. This information is used only to create your account with Frosticat and to allow you to access the designs you purchased. As needed, we will use your email to update you on a product change/correction or order assistance. Your personal information will never be transferred, sold or given to any other entity without your consent. Payment transactions are handled solely via PayPal service. No payment information is stored on our website. For more information, see PayPal’s Privacy Policy.
• For Newsletter and Marketing Content: When you sign up for our newsletter, we only use the email information you provided when signing up for the newsletter to send you promotional emails, notifying customers of sales, new designs, of new blog posts, a promotion and to check in to make sure you still want to receive the emails. We will never provide any of your information from this list to other companies; it is used exclusively for Frosticat. 
• Your online browsing activities: Our websites use cookies to collect information. This includes information about browsing and purchasing activities by customers who access our website. This includes information about pages viewed and products purchased. This information is only used help us personalize and improve our website. See information regarding Third party analytical services below.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology which is then encrypted and only made accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Third Party Analytics Services

Frosticat uses some third party analytical services, such as Google Analytics, to help us understand more about our customers and what they are looking for. This helps us to make improvements to our website and services. These services collect information like cookies and IP address only, but no personal data. It collects information like how many visitors we had to our website, what pages are viewed, etc. Services like Google Analytics have their own privacy policy at https://policies.google.com/privacy.

Your Rights

At any time, you have the right to view, change or delete your personal information from our website. To view or make changes, log into My account to view and change any personal information that we have, which is minimal.

Changes to our Privacy Policy

Periodically, we will review this privacy policy and make updates, as necessary. Policy was last reviewed on March 16, 2025.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: frosticatdesigns@gmail.com
• By visiting this page on our website: https://frosticat.com/contacts/